De-Escalate: How to Calm an Angry Person in 90 Seconds or Less

De-Escalate: How to Calm an Angry Person in 90 Seconds or Less

Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self-described “lawyer turned peacemaker” Douglas E. Noll.

We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately, we now have the tools to become peacemakers and transform emotionally volatile… (more)

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Unlimited 1 loans 2 years 59 days

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Book Details  


Publisher: Atria Books/Beyond Words (September 12, 2017)

Parent ISBN: 9781582706559

Page count: 256 pages

File size: 1 MB

Language: English


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