Communication and Teamwork

Communication and Teamwork

Support staff in all types of libraries must work together in a variety of situations. This is both a textbook and on-the-job manual covering the skills and behaviors necessary for effective teamwork and communication. Trained library support staff should know the basic concepts of interpersonal relations, customer service, teamwork, and communication. The range and diversity of staff in today’s library requires that support staff understand and implement these… (more)

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Book Details  

Publisher: Rowman & Littlefield Publishers (September 07, 2018)

Collection: Library Support Staff Handbooks

Page count: 206 pages

Language: English

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