Managing America's Small Communities: People, Politics, and Performance

Managing America's Small Communities: People, Politics, and Performance

In their book, Managing America's Small Communities, David Folz and P. Edward French examine the relevant trends, executive behavior, service quality, and service performance measurement in small communities. The theme is the value added to small communities that evidence professionalism in administration. Professional managers base service strategies on needs rather than demands, emphasize long-term community interests, promote equality, and advance citizen participation.… (more)

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Book Details  


Publisher: Rowman & Littlefield Publishers (August 25, 2005)

Parent ISBN: 9780742543386

Page count: 192 pages

Language: English


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